Refused entry despite having reservation but still charged! I made a reservation to park on my last trip but when I got there, I was greeted by a large sign saying there was NO PARKING and the attendent said they were full. As Seinfeld famously said, "I don't think they understand how reservations work". To make matters worse, they charged me for the full amount and haven't responded to emails or phone calls to get a refund so I need to dispute the charges with my cc company. Their service has been getting worse in the last few years and after this, I am done parking at WallyPark and suggest others avoid as well. Shout out to SeaTac Park who was able to accommodate me at the last minute

Employee Excellence We always try to stay at WallyPark and are always pleased. This stay was more than satisfactory due to the exceptional service by your employees David, Marco and Nikki. Upon our return or battery was dead and they went above and beyond to get us back on the road. When I asked how to compensate them I was told to just drive careful going home. What could have been a long night after a long trip ended in a positive light due to these employees. Great Job!

Everything works well except for infrequent shuttle bus Everything things to function very well, although I was disappointed to have to wait 35 minutes for a shuttle bus to pick me up from the LAX terminal. I saw buses from some other lots come by several times while waiting for WallyPark. I will definitely try them again--this was the first time I used them, and the shuttle bus problem could be a one-off. Stay tuned for a future review.

I always trust my Tesla to WallyPark… I always trust my Tesla to WallyPark Valet Premier Garage parking, and I have never been disappointed. The staff is very careful with my car and responsive to any queries or concerns I may have. They go over and above to provide excellent service. And, another huge plus, they have frequent shuttles to and from the airport. I highly recommend them.

Choose any place but WallyPark If you have another choice, take it. We arrived into ATL yesterday, followed the instructions to text the shuttle at bag claim and still had to wait for about 25 min for a pick up. While we waited, multiple shuttle buses for the competition passed us waiting, repeatedly. All the other remote parking companies had shuttles come by every few minutes, sometimes 2 waiting to pick up customers. Meanwhile we waited and waited and waited. I would share a photo below but there is nothing to share. Spend a little more and pick anyone but WallyPark. This was my first and LAST time to use WallyPark.