Reba
GBI found Smart Cruiser a few years ago… I found Smart Cruiser a few years ago through a bidding process. They always won my booking, so I started using them directly. Helpful website, easy to navigate. The agent I have now (Jennifer) is quick to respond, helpful, courteous and has a sense of humor. Will recommend Smart Cruiser to friends and family.
Sandy
NZWe were not advised of port change We were not advised of port change in Japan. Cost us a huge runaround and $200 for a cab. Otherwise OK if you are American. If you're Canadian hard to get the Canadian pricing. Better dealing directly with the cruise line in my opinion
Peggy
GBSally and smartcruiser.com—what a combo! We have been using smartcruiser.com for many years and have traveled all over the world. Sally Aronson takes great care with our planning and reservations. She is responsive, professional, efficient, but most of all, she’s friendly and makes the experience pleasant. I strongly recommend smartcruiser.com and Sally Aronson.
Rich57
GBGreat Agency! We have booked over 25 cruises with SmartCruiser over the past 10 years or so. Over the years we have received great service from three of their agents (Jennifer, Kim, and Amber). In addition to a painless booking experience, they also have our backs while we're at sea on those occasions when a cruise line is 'confused' about a promised onboard perk. It's also important to note that they offer some great deals. Their all-in price (after including onboard credits, etc.) is nearly always the best or second best across 5-6 travel agencies that we shop, including Costco Travel. When they are second best we usually book with them anyway due to their superior service. We highly recommend SmartCruiser to anyone seeking the best combination of price and service.
Marilyn
GBLove Smart Cruiser!!! Best online cruise website. Always offers lowest prices available plus generous onboard credit. Very easy to navigate and like being able to see all cabin categories and map of available cabins. Agents are also very knowledgeable and helpful, but never any pressure to book.