Marlene
GBJennifer is an "Angel from Heaven" Jennifer is an absolute gem in the world of travel agents! From the moment I contacted her, she provided exceptional customer service. Not only did she patiently explain the nuances between various cruise ships to Alaska and their demographics, but she also explained how to maximize our onboard credits once we set sail. Her genuine care and passion for her clients set Jennifer apart. She didn't just give us a suite; she ensured it was extraordinary, fulfilling my 80-year-old mother's dream. She is an “Angel from Heaven.” In a world where personalized service seems increasingly rare, Jennifer shines brightly as a beacon of excellence.
Lee Askern
GBExcellent Service We have been dealing with Kim T. for years and have always found her to be responsive, professional, and friendly. Kim is one of the rare agents anywhere who actually answers the phone if she is not otherwise busy, Your incentives are hard to beat and we're very satisfied.
Hildegard
GBHave used Smartcruiser about five or… Have used Smartcruiser about five or six times for different cruises. The reason we keep coming back is Kim Tuchek the rep from Smart cruiser, she is very easy, pleasant and knowledgeable about the different trips we have taken. Have recommended her to friends and family. Always goes the extra step to help us and if she doesn't have the answer she will find the answer. Just can't say enough good things about Kim. Haven't dealt with anyone else at Smartcuiser so I'm sure they have other knowledgeable people working there.
Louis
GBKUDOS TO BOB F. We have been dealing with Bob F. , for several years. His service is by far the BEST of any travel agent to date. He is forthright with information and great suggestions. Our friends depend on us to get them included in all of our cruises due to Bob’s diligence in searching for the perfect vacation.
Barbara
GBWe have used Smart Cruiser for many… We have used Smart Cruiser for many years and had wonderful reps. Our recent rep, Kim, is helpful answering questions, responding quickly and giving us great deals. We have recommended Smart Cruiser to family and friends.