Walter Miller
GBFeedback is positive Feedback is positive. Tony answered all of my questions, explained the timeline of our project & helped us build the right sized system for my family's needs. He gets back to me quickly by phone & text message. He's always in the neighborhood helping out & is quick to offer a hand. Excellent customer service!
richard jeffers
GBSolar panels installed thru vivint… Solar panels installed thru vivint solar. They sold me a dream!! Go solar and no electricity bills! 30% tax rebate!! Cmon!! They had solar installed thru 3rd party. Solar panels been a joke.. high electricity bills still!! Never seen any savings at all! I call Vivint to complain, but they dont have account for me?! They just brokered a 106k deal, took the $ and ran!! Stuck with solar loan and electricity bill. Stuck dealing with lame installers and the goodleap financing.. they need to come get this garbage off my house. Breach of contract somewhere in there. CONSUMER FRAUD!! I signed up with vivint solar, not some sorry solar installation company! Wierd how they would get me $106k loan without having a job!!
Terry Young
GBDON'T USE VIVINT!!!!! Vivint is by far the worst company of any kind I have ever had the misfortune to deal with. They installed panels on my roof in no time and cashed their check quickly. 6 months later I still have ZERO electricity generated and no timetable for when I might possibly have my system online. It is impossible to talk to anyone who knows anything about anything. They are a scam, not a company. UPDATE: Vivint says they are sorry! That’s their solution to our issues. Crazy how that hasn’t helped or changed anything. No one is in charge. Don’t use Vivint!
Chad Eastman
GBVivint Sucks!! Go with Solar City! I gave one star because I couldn't rate lower! I have been dealing with Vivint for over a year now with a system that has had more down time than it's been working. This is before we had the issue of extended paperwork delays, installation techs fist fighting in my driveway, and all of the trash that they left behind. Save yourself time and frustration..., go with another solar company!
K K
GBDisappointed time & time again Vivint Solar has disappointed us time and time again. If there was a way to get out of the loan for it, we would discontinue service ASAP. First, the install was not done properly and they are arguing that it's our problem to fix. Their tech nailed something into our wiring which is causing a fire hazard that they won't fix. They're saying we have to prove it. This will require ripping out the ceiling. The lights were working perfectly before the install and went out after solar was installed. It took MONTHS to even get someone to respond to us after we escalated the case. Still, no help, no resolution. We have also been paying $125 per month and the offset has been only $48 on average. We're basically paying MORE for the solar rather than realizing any savings. There is no way to see what your monthly offset is in billing either, which requires extra work to call and ask what was generated. It's a total racket....at least in our experience.