I had a lot of questions about solar I had a lot of questions about solar. My representative, Tony, answered all of my questions. He explained how everything would work from today until my panels are installed & making power for my home. I'm excited about moving forward, saving money & energy. I've already shared his number with friends & family also looking to break away from the power company's rising rates. We couldn't be happier with the service we've received so far & will provide progress updates moving forward.

Vivint is the worst company to do business with Vivint hasn't responded to any of my clients that I signed up through their terrible 3rd party installers with zero credibility. Not only have they not complete the installs after taking the clients money, they also haven't paid my reps or myself on any work performed. I have reached out to everyone I have a contact with at their company and no one wants to respond. Do not use them, they are a scam and will leave you with nothing!

I would rate Vivint Solar a 4.5 instead… I would rate Vivint Solar a 4.5 instead of a 3, but the system isn't running/connected yet, so we don't know how well it actually works yet. But, the guys were excellent: knowledgeable, intelligent, fastidious, accomplished, and a great team that worked very well together and appear to have done excellent work. Time will tell if they earn a 4.5 or not.

Feedback is positive Feedback is positive. Tony answered all of my questions, explained the timeline of our project & helped us build the right sized system for my family's needs. He gets back to me quickly by phone & text message. He's always in the neighborhood helping out & is quick to offer a hand. Excellent customer service!

Don't buy Vivint Solar - Terrible customer service. One of the things that were important to us was service AFTER the sale. Vivint says you must have a broadband connection because the system is being constantly monitored, and they will call YOU if there's an issue. Our system was down for a week before I discovered it myself. Now they say it is our responsibility to manage our system! Also, the tech that came out said there are only TWO SERVICE TECHS for the entire state of Utah! What happens the next time there's a hail, wind or lightening storm? They also say that everyone that comes to the home is a Vivint Employee and they don't sub-contract. Which means if there is a hail or wind storm, it will be months (or years!) until they can get around to fixing my system. They misled us throughout the process. Actually, I should say ‘we’ as I was a Vivint Solar Salesman! I was trained to tell customers things that I knew were untrue.