worst company ever!! Vivint solar has been the worst company I have ever dealt with. My mom originally signed the contract with vivint and moved to a different state. I now live in the house and paying for the solar services. When my mom moved we called vivint and had them transfer all the billing information and contact information under my name and added me as an authorized user. Since then every time I call in I will need to call my mom and have her give authorization again and again over and over for anything I need to do on the acct. this company is ridiculous and unprofessional. How many time does my mom have to inform the agent over the phone to list me as an authorized person and yet it’s never done!!

Solar panels installed thru vivint… Solar panels installed thru vivint solar. They sold me a dream!! Go solar and no electricity bills! 30% tax rebate!! Cmon!! They had solar installed thru 3rd party. Solar panels been a joke.. high electricity bills still!! Never seen any savings at all! I call Vivint to complain, but they dont have account for me?! They just brokered a 106k deal, took the $ and ran!! Stuck with solar loan and electricity bill. Stuck dealing with lame installers and the goodleap financing.. they need to come get this garbage off my house. Breach of contract somewhere in there. CONSUMER FRAUD!! I signed up with vivint solar, not some sorry solar installation company! Wierd how they would get me $106k loan without having a job!!

Unacceptable maintenance and service It has been 3 weeks that we have been trying to get our issue resolved with Vivint Solar. We have multiple leaks in our roof and need our system removed in order to get our roof replaced. It has been nothing but being on hold for hours and told they would call back which never happens. We have been given the run around and they have refused to give us a supervisor to speak with. They keep blaming covid-19 but they are essential workers and they are the only solar company that fir-load their employees. We have had third party companies offer to remove the panels but Vivint will not pay them for the work. Bottom line, they loose money removing and reinstalling the panels while our house gets damaged. This is unacceptable and a breach of contract! If you read other reviews this was an issue before covid-19 with Vivint Solar.

Vivint is the worst company to do business with Vivint hasn't responded to any of my clients that I signed up through their terrible 3rd party installers with zero credibility. Not only have they not complete the installs after taking the clients money, they also haven't paid my reps or myself on any work performed. I have reached out to everyone I have a contact with at their company and no one wants to respond. Do not use them, they are a scam and will leave you with nothing!

As a former employee of this company As a former employee of this company, I can tell you they don’t care about the end product of the job only the number. If your roof has bad paper, too bad ! Will it pass inspection? nope. theres a whole list of other things this shady business does but the main thing is the treatment of employees, they literally fired a guy who wasn’t a brown nose for getting off the roof and let a legit drug addict keep his job after falling off with a roof with no rope. the panels are trash also, there are so many things to say about this garbage but not enough time.