Paying utilities AND solar now Signed up in may.. we are at mid-October and are still waiting on the inspection so we can get hooked up. Our rep quit so we have no one advocating for us as our local solar installer drags their feet and flakes on us multiple time. Now we are paying for utilities AND solar at the same time. We regret signing up. Don’t do it.

Don't buy Vivint Solar - Terrible customer service. One of the things that were important to us was service AFTER the sale. Vivint says you must have a broadband connection because the system is being constantly monitored, and they will call YOU if there's an issue. Our system was down for a week before I discovered it myself. Now they say it is our responsibility to manage our system! Also, the tech that came out said there are only TWO SERVICE TECHS for the entire state of Utah! What happens the next time there's a hail, wind or lightening storm? They also say that everyone that comes to the home is a Vivint Employee and they don't sub-contract. Which means if there is a hail or wind storm, it will be months (or years!) until they can get around to fixing my system. They misled us throughout the process. Actually, I should say ‘we’ as I was a Vivint Solar Salesman! I was trained to tell customers things that I knew were untrue.

I had a lot of questions about solar I had a lot of questions about solar. My representative, Tony, answered all of my questions. He explained how everything would work from today until my panels are installed & making power for my home. I'm excited about moving forward, saving money & energy. I've already shared his number with friends & family also looking to break away from the power company's rising rates. We couldn't be happier with the service we've received so far & will provide progress updates moving forward.

Solar panels installed thru vivint… Solar panels installed thru vivint solar. They sold me a dream!! Go solar and no electricity bills! 30% tax rebate!! Cmon!! They had solar installed thru 3rd party. Solar panels been a joke.. high electricity bills still!! Never seen any savings at all! I call Vivint to complain, but they dont have account for me?! They just brokered a 106k deal, took the $ and ran!! Stuck with solar loan and electricity bill. Stuck dealing with lame installers and the goodleap financing.. they need to come get this garbage off my house. Breach of contract somewhere in there. CONSUMER FRAUD!! I signed up with vivint solar, not some sorry solar installation company! Wierd how they would get me $106k loan without having a job!!

worst company ever!! Vivint solar has been the worst company I have ever dealt with. My mom originally signed the contract with vivint and moved to a different state. I now live in the house and paying for the solar services. When my mom moved we called vivint and had them transfer all the billing information and contact information under my name and added me as an authorized user. Since then every time I call in I will need to call my mom and have her give authorization again and again over and over for anything I need to do on the acct. this company is ridiculous and unprofessional. How many time does my mom have to inform the agent over the phone to list me as an authorized person and yet it’s never done!!