Paying utilities AND solar now Signed up in may.. we are at mid-October and are still waiting on the inspection so we can get hooked up. Our rep quit so we have no one advocating for us as our local solar installer drags their feet and flakes on us multiple time. Now we are paying for utilities AND solar at the same time. We regret signing up. Don’t do it.

worst company ever!! Vivint solar has been the worst company I have ever dealt with. My mom originally signed the contract with vivint and moved to a different state. I now live in the house and paying for the solar services. When my mom moved we called vivint and had them transfer all the billing information and contact information under my name and added me as an authorized user. Since then every time I call in I will need to call my mom and have her give authorization again and again over and over for anything I need to do on the acct. this company is ridiculous and unprofessional. How many time does my mom have to inform the agent over the phone to list me as an authorized person and yet it’s never done!!

DON'T USE THIS COMPANY!!! Their customer service is the worst of any company I’ve ever encountered. Absolutely no desire on their part to finish their solar installation. We have 30+ panels on our roof and 2 wall batteries installed 6 months ago that do nothing.

As a former employee of this company As a former employee of this company, I can tell you they don’t care about the end product of the job only the number. If your roof has bad paper, too bad ! Will it pass inspection? nope. theres a whole list of other things this shady business does but the main thing is the treatment of employees, they literally fired a guy who wasn’t a brown nose for getting off the roof and let a legit drug addict keep his job after falling off with a roof with no rope. the panels are trash also, there are so many things to say about this garbage but not enough time.

I would rate Vivint Solar a 4.5 instead… I would rate Vivint Solar a 4.5 instead of a 3, but the system isn't running/connected yet, so we don't know how well it actually works yet. But, the guys were excellent: knowledgeable, intelligent, fastidious, accomplished, and a great team that worked very well together and appear to have done excellent work. Time will tell if they earn a 4.5 or not.