Awful service level Anglian Water reference number 25591979 Reported problem with sewer overflowing yesterday. Promised response..2nd May..that’s right 2nd May ! Tried to escalate..sorry can’t help but will call you back in 24 hours. Today the kitchen sink is backing up. My wife and I are 77 and 80 years old respectively. This is a disgraceful service level in anyone’s opinion. We have just received a price increase. How can a company delivering this kind of service continue ? It’s an absolute disgrace.

Incredibly bias company to work for Incredibly bias company to work for. It lacks diversity and hence you standout for the wrong reasons. There is definately an underline problem in this organisation of bullying, gang culture and lack of diversity where people from ethnic culture are singled out.

Expensive Water The price rise of ANGLIAN WATER is disgraceful, on top of being one of the dearest water companies in the UK.

Shame of you. Ref 63693632 Ref 63693632 Poor response and communication. Engineer due at 8 a.m arrives at 9 a.m. He was due to indentify the problem but instead just handed me an envelope containing information about leaks. They give you 30 days to fix leaks before legal action yet the can’t manage their own leakage crisis along with pumping litres of human excrement in to our rivers and seas. Shame on you

Brilliant customer service today Concern with the water supply after smart meter fitted. Worried about a possible leak (still recovering from one recently indoors), and just before Easter too. Wasn't even sure you could call AW these days but Alison, the CS person I spoke to, couldn't have been lovelier, and two workmen appeared within the hour to sort it out. Digital channels are fine when everything's OK, but sometimes you just need to speak to an Alison.