jobsworths... A really poor experience when attempting to log outgoing and incoming tenants and wanting the meter readings for the void period. The lady was more concerned with being a jobsworth as opposing to being helpful, perhaps explaining why the collective feedback here for anglia water is abysmal.

Water leakage was discovered and nearly… Water leakage was discovered and nearly 700 pounds refund was calculated by a consultant as a legal leakage allowance...But it needed to be approved supervisor. It ended up 160 even that is less than even one single payment excess. 3 different phone calls t n avail. They brag about allowance but will find excuses not t give it.

What a refreshing change to deal with a… What a refreshing change to deal with a competent polite and helpful company. We had a drain issue, though it was just the downstairs toilet, but when I lifted the manhole it was obviously further down. Call Anglian water, straight through to a very helpful young lady, who explained everything booked it in, apologised it would be up to 4 days before the engineer could come out, which was fine. Got updated by email and text. Call was Sunday afternoon engineer was here Monday just after lunch, gain very polite and helpful and got it all sorted very quickly.

Useless and a rip off Useless and a rip off. Sky high bills and yet again no water supply because they’re digging up the road (again) to supposedly repair the water main that they repaired last year. And so it goes on…

Shame of you. Ref 63693632 Ref 63693632 Poor response and communication. Engineer due at 8 a.m arrives at 9 a.m. He was due to indentify the problem but instead just handed me an envelope containing information about leaks. They give you 30 days to fix leaks before legal action yet the can’t manage their own leakage crisis along with pumping litres of human excrement in to our rivers and seas. Shame on you