Why are Anglian Water paying to… Why are Anglian Water paying to advertise on TV when we can't choose water company. They should be spending that money on fixing the rivers of thier pollution.

Shame of you. Ref 63693632 Ref 63693632 Poor response and communication. Engineer due at 8 a.m arrives at 9 a.m. He was due to indentify the problem but instead just handed me an envelope containing information about leaks. They give you 30 days to fix leaks before legal action yet the can’t manage their own leakage crisis along with pumping litres of human excrement in to our rivers and seas. Shame on you

Had a look at recent reviews for… Had a look at recent reviews for Anglian & was quite surprised ,as my experience over the last 44 years in the same property has always been 5 star. I particularly like dealing with their customer care team ,who i believe are in Nottingham. I never have to go through multiple button press sequences ,but get to speak to a REAL person as soon as the call is answered ,usually in seconds rather than several minutes with most companies. Their staff are friendly ,helpful & knowledgeable and usually sort my concerns there and then. How i wish other organisations were ,dare i say ,this good. Many thanks Anglian.

Awful customer service Awful customer service. Totally unhelpful. Says we have 190 litre leak in 24 hours every day since they fitted a smart meter. Nearly a month on they not helpful point blank say its our internal plumbing no sign of leak. Old analogue meter did not pick up leak so why now. Finally have someone coming round in 2 weeks time to check meter. Very rude very arrogant.

Useless and a rip off Useless and a rip off. Sky high bills and yet again no water supply because they’re digging up the road (again) to supposedly repair the water main that they repaired last year. And so it goes on…