Anglian water( Extremely poor service ,left with no water for 4 days( I had a new water meter fitted,once installed I had immediate loss off water flow / pressure in my property. We have lived here 8 years with excellent water pressure untill this meter was fitted. Four days without water,back and forth on the phone with Anglian water. Numerous useless plumbers etc. In the end I had to take a day off work and resolve the issue myself. It was the stop cock,clogged with deposits / dirt from the fitting off the new meter It was fully opened but the dust had blocked the valve. All changed and water pressure back to normal. Waiting for a response and compensation off Anglian water for there error. Extremely poor service..

So understanding when many companies are not. I had a complicated situation to resolve and I really needed sensitivity. The operator I spoke to was Julie and she was so helpful and understanding. She made the process so painless and I have had a day of a tiny few making it unpleasant but, not Julie at Anglian Water. What might you change? Make the phone number more obvious on the website.

Expensive Water The price rise of ANGLIAN WATER is disgraceful, on top of being one of the dearest water companies in the UK.

Shame of you. Ref 63693632 Ref 63693632 Poor response and communication. Engineer due at 8 a.m arrives at 9 a.m. He was due to indentify the problem but instead just handed me an envelope containing information about leaks. They give you 30 days to fix leaks before legal action yet the can’t manage their own leakage crisis along with pumping litres of human excrement in to our rivers and seas. Shame on you

Water leakage was discovered and nearly… Water leakage was discovered and nearly 700 pounds refund was calculated by a consultant as a legal leakage allowance...But it needed to be approved supervisor. It ended up 160 even that is less than even one single payment excess. 3 different phone calls t n avail. They brag about allowance but will find excuses not t give it.