Efficient communication Saffina was very helpful and gave me updates along the way. It was very helpful to have one person to contact who knew what was going on with my application many thanks.

Finally found someone who knew what… Finally found someone who knew what they was talking about her name is Alison after 8wk of trying to sort my bank shift out .. also you are ringing up bankpartners waiting for ages for the phone to be answered only to have the person on the other end put the phone down on you .

I want to thank you Saffina for her… I want to thank you Saffina for her professionalism, consideration and patience during my application. Warm regards Carla Dos Santos Moreira

Never been paid for locum shifts Never been paid for locum shifts I've worked despite multiple emails and attempts to escalate. Members of staff ping my emails around to each other, passing on responsibility until they reach a dead end and nobody resolves the issue. It also took months and multiple emails from me chasing them to complete my registration to the staff bank. To this day, none of my assigned shifts have appeared on my profile, despite emails confirming that I am on the rota, and I have never received a single pay slip. Genuinely awful experience. This unfortunately means I cannot take on extra locum shifts in my trust as this is the only company they use. I don't know how they can get away without paying staff.

Terrible Took them ages to register me, my manager had to sort it out for me as they took 4 months to sort it. The two shifts I’ve worked I’ve not been paid on time due to an error on their side. Had to call through to the head of payroll to get it sorted as I was relying on my money coming in and you cannot be playing with people’s money. Everyone was very unhelpful.