Rahiem and team is great Rahiem was great and extremely helpful during my registration process. All went smooth.

Terrible Took them ages to register me, my manager had to sort it out for me as they took 4 months to sort it. The two shifts I’ve worked I’ve not been paid on time due to an error on their side. Had to call through to the head of payroll to get it sorted as I was relying on my money coming in and you cannot be playing with people’s money. Everyone was very unhelpful.

Excellent experience!!! I’m a Doctor who was recently changing jobs and I have heard that Bank partners can sometimes take long to get back to you which stressed me out. On top of that, we were reaching Christmas and I already had my email being bounced from one person to another since people were on leave. However, the person who dealt with my issues was brilliant! His name was Niall Hawkes who was very attentive and thorough. I had a lot of paperwork, modules, health check etc to sort out in a very short time, otherwise if delayed I would have been left jobless for weeks. While being in the middle of moving houses I could not afford any delay in my pay. Even at times when Niall did not know how to solve my issues he would straight away contact his seniors while keeping me on hold and find a solution to every problem I had. He promised and assured me that I would be able to start my job on time which I did! I was very glad and relieved about that. Honestly, I could not thank him enough, he did an excellent job!

Staff ignored and disrespected Specifically: their “Bart’s compliance team” - in charge of online core education and training courses. *The communication side of things is and had always been completely unsatisfactory.* I have been sending multiple emails to them trying to confirm the expiry date for the courses (so that I can plan my life!) and had no answer. Totally disregarded and ignored by them. How can their staff ever feel valued and respected when they’re treated in such a way?

Excellent Service My Recruitment Consultant was very courteous and helpful. He kept his word. He said I would receive a welcome email in a few days time and I did. All the Bank Partners staff that received my calls were very polite and respectful. Good manners means the world to me.