My Onboarding Partner My Onboarding Partner, Riddhi Salot, was excellent throughout the process. She kept on top of deadlines and provided helpful explanations about the process.

Ridiculous system Thousand of emails sent and if you lucky you wait a week for a reply. I have done all the paperwork necessary months in advance in order to not have any problems. I finished my permanent contract on the 3rd of March and today (the 8th) stil I am not sorted. Ridiculous system.

Finally found someone who knew what… Finally found someone who knew what they was talking about her name is Alison after 8wk of trying to sort my bank shift out .. also you are ringing up bankpartners waiting for ages for the phone to be answered only to have the person on the other end put the phone down on you .

Painfully incompetent Awful! They took over the management of bank staff in our company and are as useless as a chocolate fireguard. The person who sanctioned and decided to add this extra layer of (incompetent) bureaucracy, has either had a golden handshake or is in dire need of a MHA assessment. Administration of bank staff like in the 1970s. They haven't even got an e-rota for ease of access and booking. The attitude of some of their 'booking partners' is horrendous. Since our company punished us with Bank Partners, I am seriously considering handing in my notice.

Excellent Service My Recruitment Consultant was very courteous and helpful. He kept his word. He said I would receive a welcome email in a few days time and I did. All the Bank Partners staff that received my calls were very polite and respectful. Good manners means the world to me.