RayB
CAEasy to follow instructions for booking Easy to follow instructions for booking. I will update the review after we complete our trip this winter.
Edgar Irish
GBIt was so simple It was so simple. We drove up and presented the reservation and QR code, parked and proceeded to the van pickup area. The van arrived quickly and dropped us off in less than 10 minutes at the port. Someone from the ship was waiting at the drop point to take the tagged luggage onboard. Upon coming back the van was waiting right where he dropped us off. It was such an easy process and the price was perfect. We will definitely use them again
Melissa Richardson
GBNeed more Shuttles! We arrived Saturday March 16, 2024, with what we thoight was plenty of time to get onboard for our 1:30 scheduled arrival aboard Carnival Horizon. However, there was a very long line just to check in for the shuttle once we parked. There were only 3 shuttles running to the cruise ships! There were so many people waiting for a ride. We ended up waiting over 2 hours for our ride, our shuttle was full and there were people who had waited 3 hours and probably longer! The wait was standing in line, in a hot garage without any air circulation nor any water for hydration! Because of the long wait, we arrived too late to check our baggage and had to carry ALL of our bags on board. They should have more shuttles running as they know how many cruise and what time they leave.
gina
GBHorrible experience! Horrible experience! Very confusing on where to check in and where to park the car. Hardly any spots left. When confirming our reservation, times were 7:30-2:30. Once we checked in, we were handed a paper stating pick up times from the cruise terminal were until 11:00 AM. We were not able to disembark our cruise ship until 11:30. THEREFORE, we had to get to the garage by cab costing us an extra $30.00. We tried to contact WePark InMiami several times. However, their mailbox was full and no-one ever answered the phone. Never again!!!!
JOSUE ALVAREZ
GB'Good drivers and personnel Personal was ok but digital key didn't work at all please fix your technology issues they are. A problem. I couldn't even leave the parking lot