Horrible experience! Horrible experience! Very confusing on where to check in and where to park the car. Hardly any spots left. When confirming our reservation, times were 7:30-2:30. Once we checked in, we were handed a paper stating pick up times from the cruise terminal were until 11:00 AM. We were not able to disembark our cruise ship until 11:30. THEREFORE, we had to get to the garage by cab costing us an extra $30.00. We tried to contact WePark InMiami several times. However, their mailbox was full and no-one ever answered the phone. Never again!!!!

Will try to NOT USE this WeparkinMiami… Will try to NOT USE this WeparkinMiami parking service again. Long, slow check in process at parking garage. Long wait at parking garage for a shuttle which caused us to miss our scheduled check in time with our cruise. Upon disembarking the cruise, we stood waiting for an hour with NO SHUTTLE. Not the fault or responsibility of WeparkinMiami, but no taxis available either. So, we pulled three big suitcases and some smaller luggage two and one-half miles (yes, 2.5 miles) which includes up a bridge, full sun and very warm. It was exhausting. Twice the next day I called WeparkinMiami's phone number listed on their website with no answer and their voicemail was full. Terrible ending to my retirement celebration cruise.

It was so simple It was so simple. We drove up and presented the reservation and QR code, parked and proceeded to the van pickup area. The van arrived quickly and dropped us off in less than 10 minutes at the port. Someone from the ship was waiting at the drop point to take the tagged luggage onboard. Upon coming back the van was waiting right where he dropped us off. It was such an easy process and the price was perfect. We will definitely use them again

Not enough drivers working Not enough drivers working. Waited over 45 min for pick up do to one driver. Van was unsafe. Brakes were grinding. Numerous passengers were cut by exposed metal from seatbelt mechanism.

Fast and efficient Fast and efficient! Was checked in, whisked away to the port and on the ship within 30 ish minutes. The return process was equally as smooth! Kind and professional employees! Would highly recommend and will use them again!