I made prepaid reservation for 30 March… I made prepaid reservation for 30 March -5 April for $85.52, when I went to leave the garage on 5 April, I had to use my CC again to leave with a charge of $120. I have emailed 4 times asking for a refund of the CC charge, no reply and no refund

Damage from dripping white goo landing… Damage from dripping white goo landing on the hood of my new black Nissan Pathfinder. No one ever got back to me. Estimated damage is $520.00. I wrote numerous times, and tried calling numerous times. irresponsible company dodging the bullet. SHAME ON YOU!!!!!!!!!!!!!

Unorganized pick up from Terminal Pick up from the terminal was very unorganized. Passengers should know exactly where to go and in what order they are in to reduce stress and potential arguments. We waited with several passengers for almost an hour unsure when we would our van would arrive and then watched other passengers walk up to try to jump ahead of us. (Recommend using an app that provides us a pick up sequence number)

4/10/24 They moved garages 4/10/24 They moved garages. Only address listed was the corporate address at 650 NE 2nd ave Miami. Nothing was marked “WePark”. Incompetent operation. Had to call the Corp to get directions to enter the 850 NE 2nd garage? Get a ticket at the gate (unmanned) go up and park on 6-7th floor. See the guy on 7th. Vans pick up/drop off on 7th. (Email did say to park on upper level.)

Horrible experience! Horrible experience! Very confusing on where to check in and where to park the car. Hardly any spots left. When confirming our reservation, times were 7:30-2:30. Once we checked in, we were handed a paper stating pick up times from the cruise terminal were until 11:00 AM. We were not able to disembark our cruise ship until 11:30. THEREFORE, we had to get to the garage by cab costing us an extra $30.00. We tried to contact WePark InMiami several times. However, their mailbox was full and no-one ever answered the phone. Never again!!!!