Your location is very difficult to… Your location is very difficult to find. We ended up going around 3 times before we found your entrance. The sign is way too small. The address on your website is not the location of the garage. GPS takes you to another location. When we arrived in port the phone number on the sheet provided by driver was out of service. Very poor experience. We’ll pay extra next time and park across from our terminal

Great price and no hassles Great price and no hassles

Not enough drivers working Not enough drivers working. Waited over 45 min for pick up do to one driver. Van was unsafe. Brakes were grinding. Numerous passengers were cut by exposed metal from seatbelt mechanism.

Unorganized pick up from Terminal Pick up from the terminal was very unorganized. Passengers should know exactly where to go and in what order they are in to reduce stress and potential arguments. We waited with several passengers for almost an hour unsure when we would our van would arrive and then watched other passengers walk up to try to jump ahead of us. (Recommend using an app that provides us a pick up sequence number)

DO NOT PARK HERE Arrived at the garage 10:30 to go on a cruise at the port of Miami which is 1 mile away. My check in time for the cruise was 12:00 so i thought i gave myself enough time. Upon arrival I park on level 9 as instructed and meet with the parking attendant to give my Tag number on level 8. Well there was 5 lines of people each going to a different cruise ship, fine. I get in line for my ship and waited over 1.5 hours in a hot, dark, no air circulating corner of the garage. I don't speak Spanish but the 2 attendants were definitely not happy with each other yelling back and forth. Another review stated about the metal coming out of the seat, well i must have had that back seat because i almost sat on it. Also waited an hour with not getting picked up after the cruise so we ended up paying a taxi $30 to get us to the garage. Pay the extra $ and park at the Terminal if you are cruising!!