I will never use this lot again I will never use this lot again. Let's start with arrival; I fly out early morning so arrive early around 430 am 0430. There is not much signage to get you to where to park your car. The only thing indicating a lane was a parked shuttle with a driver who was rude and barely spoke the English language. Finally figured out the shuttle. The lazy driver wouldn't get out of the seat to even figure out the spot number like other lots do much less help with the bag. The return trip was a bit better but not much, then on exit scan the ticket no receipt 4 days later still don't see the charge to my credit card. Do yourself a favor usairport parking spot or any number of others just not canopy

Canopy knew that they had a problem… Canopy knew that they had a problem with the theft of catalytic converters from their parking lot. They informed customers of this AFTER I was on a trip. I could have used the Valet option had I known. Canopy owes its customers both repayment for their losses and timely publication of information. DO NOT EVER USE THIS FACILITY. True rating is minus 5 stars.

Left my keys in the car-contacted… Left my keys in the car-contacted security who retrieved my keys and locked car. Appreciated the prompt service and call back. I will certainly use this facility again. Thanks for the great service and call back. Made my trip less stressful. Thank you!

COVERED PARKING CATALYTIC CONVERTER… COVERED PARKING CATALYTIC CONVERTER THEFT. Commerce City police states “theft of catalytic converter almost always happens at Canopy Airport Parking. No security is present.” Manager Clayton Hopkins doesn’t return any contact from me despite the front desk promising a full refund. (None received) I suspect Canopy Airport Parking of assisting or actively participating in a cat theft ring. Do not park here!

The female shuttle bus driver we had on… The female shuttle bus driver we had on July 18th (about 3:30am) is wonderful!! We have had her before. If all employees were as knowledgeable and personable as she is, WOW! Great customer service!