KC
GBParked in covered parking Parked in covered parking. Vehicle safe from weather and any other issues. Staff extremely helpful. Arrived after midnight back into the Denver area...called for shuttle. Unfortunately it was full. Was reimbursed for going over check out time. Thank you š Frequently used parking area for travel from DIA.
Greg Kurtz
GBEverything turned out fine but when⦠Everything turned out fine but when arriving in covered parking we followed the directions but no shuttle picked us up. We had to call the number indicated fir assistance and after a number of prompts we talked to a dispatcher about our problem. Somehow they missed us arriving but soon had a shuttle to the airport.
DEB
GBCar was safe and in great condition⦠Car was safe and in great condition when we returned. One word of advice, please put a sign that lets customers know you have moved your pickup location outside DEN to outside of door 508, rather than door 504, as is stated on the ticket. Even a sign in the old spot or a text to customers would have prevented us from missing 2 buses Sunday evening as we waited in the old spot as designated on our ticket.
DML
GBGreat Service during hard times Service was great. Drivers are always very courteous. One small issue, not enough to take away a star but, the tickets given to people that tell them which door to go out need to be updated. Several people were very upset that they had missed a previous shuttle because they weren't aware.
PAUL HELGESON
GBI will never use this lot again I will never use this lot again. Let's start with arrival; I fly out early morning so arrive early around 430 am 0430. There is not much signage to get you to where to park your car. The only thing indicating a lane was a parked shuttle with a driver who was rude and barely spoke the English language. Finally figured out the shuttle. The lazy driver wouldn't get out of the seat to even figure out the spot number like other lots do much less help with the bag. The return trip was a bit better but not much, then on exit scan the ticket no receipt 4 days later still don't see the charge to my credit card. Do yourself a favor usairport parking spot or any number of others just not canopy