Everything turned out fine but when… Everything turned out fine but when arriving in covered parking we followed the directions but no shuttle picked us up. We had to call the number indicated fir assistance and after a number of prompts we talked to a dispatcher about our problem. Somehow they missed us arriving but soon had a shuttle to the airport.

Canopy knew that they had a problem… Canopy knew that they had a problem with the theft of catalytic converters from their parking lot. They informed customers of this AFTER I was on a trip. I could have used the Valet option had I known. Canopy owes its customers both repayment for their losses and timely publication of information. DO NOT EVER USE THIS FACILITY. True rating is minus 5 stars.

Exceptional Service!! The whole experience was great, as always. Upon arrival, quick pickup and drop off at the airport. Upon landing, virtually no wait, even after landing after midnight. Service was great and it is so convenient knowing my vehicle is safe under cover and I don't need to drag luggage across a parking lot.

Parking lot markings & long wait times It takes so much longer to find cars because number are no longer visible in the parking lot......when will these be re-painted? Understandable that you are understaffed, however, I always encounter full shuttles at the airport for pickup. Then when we're back at the lot there are an entire line of empty shuttles waiting. Why can't these be used for additional airport pickup to reduce wait times?

COVERED PARKING CATALYTIC CONVERTER… COVERED PARKING CATALYTIC CONVERTER THEFT. Commerce City police states “theft of catalytic converter almost always happens at Canopy Airport Parking. No security is present.” Manager Clayton Hopkins doesn’t return any contact from me despite the front desk promising a full refund. (None received) I suspect Canopy Airport Parking of assisting or actively participating in a cat theft ring. Do not park here!