Don’t use parkwiz they don’t backup their poor service Don’t use parkwiz. They do not communicate with their local parking venues. Our concert in Austin got cancelled and the rescheduled. They sent a email with updated parking pass but when we got there the machine stated that our parking pass had expired. Line of cars behind me waiting to get in so we decided to just pay for a new pass. When I contacted parkwiz after the concert that stated that their was nothing they could do. After speaking with several supervisors they agreed to refund my original pass but stated that the extra money that I had to pay was out of their control. I will never use them again. Horrible customer service. Go to their website and look at their reviews and see all of the other complaints.

ParkWhiz is Horrible I had reserved and paid for a spot in a parking structure but was not allowed in, being told it was full. They refused my request for a refund, and then they challenged my credit card dispute. They lied in their response to the credit card company.

Ease of making reservation online Ease of making reservation online, customer service when I had a question. However, the Lot# was correct but the street name was not correct. There were two entrances but on both signs it indicated another street name not the one listed online.

Expensive parking, and a scam The parking lot was in a good spot, and they advertise that you can pay by QR code, but the Parkwhiz app didn’t update the parking attendant’s ticket computer, so we got a ticket even though I extended our time way before the original expiration time. The parking attendant said that it doesn’t work to extend the time online, but there are no signs saying so anywhere in the lot. We got a $95 ticket plus paying over $80 for parking.

Booked from 04.22.2024 to 05.06.2024 in… Booked from 04.22.2024 to 05.06.2024 in Bosten . My flight was canceled. Used there service for about 6 hrs. Asking for refund on there app and via email and got no response @ all ( paid almost 270 $ ).