Bob W.
GBWorst Customer Service Ever! This company used to provide excellent customer service, but no longer!! I purchased two tickets to one parking lot in SF for a total of $40 for an event on the evening of April 18th. When my colleage and I arrived on time, the parking lot was full, with no attendant on duty. The lot only had spaces for 10-12 cars. We had to locate another lot, and was late for our event. I have been trying for several hours to get a refund. I followed all of their procedures, and no response. I will never use them again, and highly advise everyone else to be forewarned. When something goes wrong and you need help, they are nowhere on the planet. Such a shame! This is what happens when a company management that cares about customers gets acquired and they lose their customers, focused only on new customers and do not prioritize customer retention…..a recipe for failure!
Andy
GBWhen I came back When I came back, I found out that my backseat window were broken. Thankfully I took the precious belongings.
DAVID
GBGreat experience Great experience. Easy in and out. Covered. Seems safe. Great location for Lucas Oil Stadium & restaurants/bars. I would use again.
stewart warburton
GBGouging or honest mistake? The experience of booking and parking was excellent. However I felt taken advantage on pricing. On leaving the attendant scanned our ticket to show a fee of $116 for our 2 day stay. The ParkWhiz fee was $191, leaving me feeling gouged. I assume the garage didn’t classify my Evoque as a large SUV but ParkWhiz did. I don’t know if this an honest disconnect or a structural money grabbing practice of ParkWhiz.
XPD DXP
CABooked from 04.22.2024 to 05.06.2024 in… Booked from 04.22.2024 to 05.06.2024 in Bosten . My flight was canceled. Used there service for about 6 hrs. Asking for refund on there app and via email and got no response @ all ( paid almost 270 $ ).