Beware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.

SLOWEST Customer Service with unhelpful response I accidentally booked a parking space for an ungodly time I DID NOT need. I tried to cancel instantaneously but they would not respond (kind of expected it was 3 in the morning). HOWEVER, they responded literally a WEEK later with a passive aggressive reminder of the cancellation policy and a credit I will never use because like hell am I going to book with someone who takes so long to respond to customer service. I want my actual $7 back, not some credit a week late that I will not be using.

Don’t use parkwiz they don’t backup their poor service Don’t use parkwiz. They do not communicate with their local parking venues. Our concert in Austin got cancelled and the rescheduled. They sent a email with updated parking pass but when we got there the machine stated that our parking pass had expired. Line of cars behind me waiting to get in so we decided to just pay for a new pass. When I contacted parkwiz after the concert that stated that their was nothing they could do. After speaking with several supervisors they agreed to refund my original pass but stated that the extra money that I had to pay was out of their control. I will never use them again. Horrible customer service. Go to their website and look at their reviews and see all of the other complaints.

Great experience Great experience. Easy in and out. Covered. Seems safe. Great location for Lucas Oil Stadium & restaurants/bars. I would use again.

Don’t trust this company. Lot was not accessible. ParkWhiz refused to give refund. Don’t trust this company