Let departures out on arrival level. Major inconvenience! Valet parking our car was good. However, the transportation bus to airport was performing departures and arrivals at the same time. We (and others) were let outside the luggage carousels - bottom level. My husband had major back surgery 2 months before and I am handicapped. It was quite difficult and time consuming getting to United’s check in. Upon our return, we were picked up promptly. Checking out at Joe’s parking was easy.

I will be SUEING I will be SUEING ! Joes airport parking in Los Angeles Hot my car because he decided to cut in front of me & didn’t even make sure he had enough space no signal on or anything he hit my car & still continue to go knowing he had hit me instead of stopping he kept hitting it with my 11 month old baby inside !!! This men is who hit me & my 11 month old baby !!! Who was screaming crying as we got hit

NEVER AGAIN NEVER AGAIN! We arrived at LAX, Terminal 7. Shuttles didn‘t even stop, because they were full already. We had to wait 45 minutes and call 3 times until they would finally ask another company for help.

Waited 25 minuets to be picked up by… Waited 25 minuets to be picked up by the shuttle bus. Driver told several people we didn’t go to the hotel next door. He then picked up an entire family to take to the same hotel. Left everyone on the bus while he went to get them a bellboy. Finally got to the parking garage and they could not find our car. Took another 15 minuets to get our car. Not a good experience at all.

I have contacted Joes multiple times… I have contacted Joes multiple times for problems wiht my account. (I have left voicemails for customer service and spoken to employees at the front desk multiple times) I am not able to retrieve my account on line and i have 3 reciepts that were not applied to my account to earn points. The ladies at the front desk have been incredibly non-helpful and no one from the main office has returned my calls. I travel frequently and am astounded by Joe's lack of regard and failure to even attempt to find a solution. I have tried creating a new account on line and the online system NEVER takes any of my credit cards. I have tried at least 10 times to create new accounts both on my computer with my information and on my husbands wiht his.