Just your basic lot. Completely revamped, basic parking now. No more valet service, no more car wash services. These, to me, were what differentiated this lot from the others. I am now parking at Wallypark Premiere, which is owned by the same company but still has these added services.

I was misled about the parking time of… I was misled about the parking time of the ticket. They don’t respond to my complaint. Total silence.

Over charging clients I pre-paid for 10 days, when I returned from my trip and scanned my document the unattended exit gate said I was over by 2 hours and had to pay the additional charges to get out. In reality I still had 9 hours remaining on the 10th day. When I pre-paid I did not pay for 9 days and 13 hours I paid for a full 10 days. Once I got out of the garage I went to the attendant and explained to her the situation. She said she couldn’t help me. I asked to talk to her manager and she gave me a business card. I called Thomas Evans direct phone # and wouldn’t you know it the phone # was disconnected. Be careful, Joe’s is trying to double charge you and most people aren’t paying attention to this scam. I disputed my cc charge. Filed a complaint with BBB and California attorney general. Beware of this scam.

Convenient, fast, close, good prices. Highly recommended. Convenient, close, lots of shuttles, quick service, no complaints. Have been using Joe's for three years now, and their service continues to improve, like increased shuttles. Prices are reasonable. I've used others over the years and have had issues - never with Joe's. Would highly recommend.

I am a regular client and book… I am a regular client and book reservations online. For the past month I have made reservations online in order to get the discounted rate and use my points. I can no longer do this on the website and it forces me to pay full price for parking and not earn points. I called to try and make reservations over the phone and they stated they could not do that I would have to use the website.