I will be SUEING I will be SUEING ! Joes airport parking in Los Angeles Hot my car because he decided to cut in front of me & didn’t even make sure he had enough space no signal on or anything he hit my car & still continue to go knowing he had hit me instead of stopping he kept hitting it with my 11 month old baby inside !!! This men is who hit me & my 11 month old baby !!! Who was screaming crying as we got hit

Waited 25 minuets to be picked up by… Waited 25 minuets to be picked up by the shuttle bus. Driver told several people we didn’t go to the hotel next door. He then picked up an entire family to take to the same hotel. Left everyone on the bus while he went to get them a bellboy. Finally got to the parking garage and they could not find our car. Took another 15 minuets to get our car. Not a good experience at all.

It’s close and fine… I use this parking lot often and it’s been fine, the van doesn’t come around as often as other lots at the airport but they get you to the airport fast and everyone working there is pleasant. But, saying that... during the holidays 2017 it was madness. there was no place to park even with a reservation. Thankfully another customer circling too called the desk and was given directions to other spaces, but there should have been people directing cars to open spaces. It was needlessly stressful.

That guy Santos is very rude That guy Santos is very rude. Not understanding of the situation, where if my flight was late has nothing to do with me picking up the car late and in turn charged me extra money. I don't even have time to begin the bad vibes he gave me. I have no control of the weather so why should I pay extra for mother nature or the pilot's fault?!

I am a regular client and book… I am a regular client and book reservations online. For the past month I have made reservations online in order to get the discounted rate and use my points. I can no longer do this on the website and it forces me to pay full price for parking and not earn points. I called to try and make reservations over the phone and they stated they could not do that I would have to use the website.