That guy Santos is very rude That guy Santos is very rude. Not understanding of the situation, where if my flight was late has nothing to do with me picking up the car late and in turn charged me extra money. I don't even have time to begin the bad vibes he gave me. I have no control of the weather so why should I pay extra for mother nature or the pilot's fault?!

You change your process continually. You change your process continually. You have "sold" all the spots on the lower levels to others - so if you're buying daily parking you're pretty much guaranteed driving to the very top level. Your driver's are the roughest riders ever imagined. They don't need to jam the accelerator and then slam on the brakes at every stop.

NEVER AGAIN NEVER AGAIN! We arrived at LAX, Terminal 7. Shuttles didn‘t even stop, because they were full already. We had to wait 45 minutes and call 3 times until they would finally ask another company for help.

I have contacted Joes multiple times… I have contacted Joes multiple times for problems wiht my account. (I have left voicemails for customer service and spoken to employees at the front desk multiple times) I am not able to retrieve my account on line and i have 3 reciepts that were not applied to my account to earn points. The ladies at the front desk have been incredibly non-helpful and no one from the main office has returned my calls. I travel frequently and am astounded by Joe's lack of regard and failure to even attempt to find a solution. I have tried creating a new account on line and the online system NEVER takes any of my credit cards. I have tried at least 10 times to create new accounts both on my computer with my information and on my husbands wiht his.

Thefts happen regularly Close to the airport and seemed safe enough. Be prepared to find your catalytic converter stolen upon return from your trip. When reported, the employee stated that these thefts occur many times a month. They have no liability. Look for a different parking area!