A great car key programming service I received the programmer and thoroughly read the instructions. I don't think it took me more than 12 minutes to program a new FOB for my vehicle ! I returned the programmer and promply received my deposit.Tom's paid the postage both ways ! I was impressed by their services and will use them again !

Classic user error. They saved the day. I didn’t really have all my ducks in a row and made some mistakes in my communication to Tom’s. For example, I didn’t watch the videos I needed and ordered the wrong programmer. They refunded my original order and just charged me for the correct programmer. Everything worked once I did my part. The only thing that would’ve made this perfect would be talking to a live person and not waiting on email. I was in no rush, just anxious to see if things worked as easy as they say and it did. They saved me hundreds for two keys.

Timely and accurate I received my programmer and new key fob shortly - the box even included a phone with the app installed! It all worked perfectly and the new key fob works perfectly. They refunded the deposit promptly as well. An altogether excellent experience. I did have a problem with the Cut by Photo in that the key I received did not work. I did not consider this a major problem since I use the key fob. However, Tom's Key was prompt in trying to solve the problem - they sent me a new key and when that one didn't work either, they processed a refund right away. All in all, it's definitely a positive experience. I will definitely work with them again in the future.

I had a great experience with toms… I had a great experience with toms keys. They were very helpful with communicating back and forth and helped me find a solution to my problem with the car I just purchased. I will definitely use them again. Highly recommend them for your key solution issues.

Great, But A Few Minor Issues Customer Service was very good but can be a bit slow. The key programmer did not work on my Note 9. So if you have a Note 9 you will need to use another phone for this to work. Once I used another phone the programming was simple and the YouTube videos were very helpful.