This is the second time I’ve used Tom’s… This is the second time I’ve used Tom’s service. The key by photo is amazing, I am super impressed how quickly it all is. The videos and programming tools are great, I will definitely use Tom’s Key for any future needs I have. Thanks

I saved over $200 … The package arrived and I set up the module on Thursday and was able to easily program the two fob’s for my 2010 Tundra in 30 minutes. The difference in cost, thanks to you, saved me $230 over using the Batteries Plus store here in Rochester Minnesota. I repackaged the unit and dropped it at the USPS on Friday.

Fast 'n EZ Tom's Key programming system is fast and easy. It's a huge money and time saver as well. If I ever need to program another key again, I'm reaching out to Tom's Key Company. Thanks

Classic user error. They saved the day. I didn’t really have all my ducks in a row and made some mistakes in my communication to Tom’s. For example, I didn’t watch the videos I needed and ordered the wrong programmer. They refunded my original order and just charged me for the correct programmer. Everything worked once I did my part. The only thing that would’ve made this perfect would be talking to a live person and not waiting on email. I was in no rush, just anxious to see if things worked as easy as they say and it did. They saved me hundreds for two keys.

If the process doesn't go smoothly... If the process doesn't go smoothly, you're quite literally out of luck. The only customer service is in the form of automated responses and links to YouTube videos. There is no telephone number, there is no one to talk to, there is no one to help you. You are on your own, end of story. Maybe it works out, maybe it doesn't.