Inpatient disrespectful over the phone… Inpatient disrespectful over the phone with my order.i used Norcold Guy several times before covid. I got good respectful friendly service before. Did ownership change? Got my shipping address wrong. USPS wouldn't ship it. So, my cooling unit sat there for 2 weeks. No answer to emails and no answer to messages. Rarely picks up the phone.

Received the cooling unit and install… Received the cooling unit and install per instructions. Everything seems to be working fine. After an hour the led turned red and blinked code 1. Reset the system and the same thing happed again. Had to install my old heating element and now the system is working as should. Hope to get and new heating element from the supplier.

RIP OFF Product appeared to be available for shipment when the order was placed but was not. They charged my credit card right away even though the item was not in stock and available for shipment. When I canceled the order and asked for a refund because they could not fulfill the order they charged my credit card a service fee of $2.06. This is very bad business and you can be sure I will spread the word throughout the RV world as I am heavily involved in several RV Organizations. Charge me $2.06 when you can't deliver the product, UNBELIVABLE

Shipping was fast Shipping was fast, product was packed well, and it came with great instructions

Super fast delivery and no hassle Super fast delivery and no hassle at all. Got the part I needed for my RV Norcold refrigerator in just 3 days - and I am currently boondocking in the desert of southern Arizona. Great service! I will definitely use RV Fridge Guys again if ever needed and recommend them to anyone looking for RV fridge parts. Thank you