Shipping was fast Shipping was fast, product was packed well, and it came with great instructions

They kept telling us the item was back… They kept telling us the item was back ordered- we waited 4 months! Then they tried to claim they sent it and gave a tracking # for an item delivered 2000 miles away - then they wanted us to pay the shipping and a restock fee to have them ship a new one and again said they didn’t know how long it would be as they had to reorder…what? Then they stopped answering our calls. Very frustrating and unprofessional…so 4 months and our fridge still is not working.

Refrigerator back to new! Received parts 2 day air. All parts were correct. After Installing and testing the refrigerator is working perfectly. Lots of great information on the website easy to order parts based on model number. Thank you!

Ordered parts June 20th 2023 and was… Ordered parts June 20th 2023 and was charged for the parts immediately. I still had not received delivery in late December, so I had requested a refund by January 5, 2024 with a 2 weeks notification if they could not deliver the parts. They charged me 6% fee to refund my money after having kept the funds for over 6 months. The stock market was up more than 10% and money markets 5% so they pulled in 11-16 % holding onto my money. Very slow on returning replies! I ordered a very common part, nothing exotic.

Review with no service yet I accidentally gave the wrong phone number when I entered all my information in. After trying to call them for a couple of days I was able to get in contact with them and the gentleman gave me his cell phone number so I can communicate directly. I am currently still working on my fridge problem but they are working with me to help remedy it. John