Inpatient disrespectful over the phone… Inpatient disrespectful over the phone with my order.i used Norcold Guy several times before covid. I got good respectful friendly service before. Did ownership change? Got my shipping address wrong. USPS wouldn't ship it. So, my cooling unit sat there for 2 weeks. No answer to emails and no answer to messages. Rarely picks up the phone.

Ordered board Ordered board, received board. Installed myself and my norcold 1200lrim fridge is working fine. A shout out to "my rv works" youtube channel who helped with diagnosing and installation.

I have not received my order I have not received my order and I have left several voicemails at the number provided on the website. I am feeling like I might have been ripped off by a scam. I have also tried to creat an account to see status or tracking info unfortunately the website does not work

RIP OFF Product appeared to be available for shipment when the order was placed but was not. They charged my credit card right away even though the item was not in stock and available for shipment. When I canceled the order and asked for a refund because they could not fulfill the order they charged my credit card a service fee of $2.06. This is very bad business and you can be sure I will spread the word throughout the RV world as I am heavily involved in several RV Organizations. Charge me $2.06 when you can't deliver the product, UNBELIVABLE

Great place to get parts. Prices are low and shipping fast I was having a hard time finding a certain part for my camper refrigerator. I discovered the norcold guy on one of the chat forums that somebody had a good dealing with. I looked them up they had the part I needed, the price was reasonable, and they shipped it right out. Too bad hurricane Ian destroyed the camper before I had a chance to install it.