It is Great when things work EXACTLY as expected! This was my first experience ever shipping a motorcycle or any vehicle for that matter. The process was real great from start to finish. The representative I spoke to initially (Mary) was excellent and very knowledgable and confidence instilling All my questions and concerns were addressed Bike was picked up on time They guys picking it up were professional and experienced The bike was securely strapped down on a skid made for motorcycles They even let me get up into the truck and watch the strapping process Communication through the entire process was excellent and as expected Bike was delivered to destination 3 days early Bike had NO damage whatsoever when delivered I would definitely use Federal again!

TEN STARS and MORE If I could give Federal Transport TEN stars I would. They made the transport of my husband’s bike from Portland, OR to Austin, TX totally seamless AND affordable. I worked directly with Tessa who feels more like family now than an service provider. The delivery of the bike is a Father’s Day surprise to my husband. I appreciate Tessa helping me make my dream come through. We will not use ANY OTHER transporter in the future. THANKS TESSA and Federal Transport.

the pallet this year was better than… the pallet this year was better than the past years (14) that I have used you. Don't know the reason the motorcycle was needed to be retied but it was and not a great job. More care needs to be taken by the staff. I have used you for 14 years; during those years there has been several problems, and increasing pricing that now have me thinking about using other companies.

Scheduling was very easy Scheduling was very easy, the price was the best I found, and the motorcycle was delivered without a scratch. The only issue was the original pickup date had to change to the next day since the driver didn't have the correct equipment to pick up the bike on the scheduled date. Once we got past the pickup date snafu, communication was great and everything was perfect.

So impressed! So impressed! I have been utilizing the Federal Companies (FunTransport) to ship motorcycles between Maryland & Las Vegas since 2007 - probably 7-8 times total. Never had any issues. The customer service is always outstanding at every turn.