Anthony Gilliam
GB2005 Acura TL Cottman Transmissions made our auto experience an outstanding experience during a bad time. They provided a tow truck for free to their establishment. Everything they said they did. Their customer service is beyond reproach. They are customer oriented and takes very good care of their customers. I would and will tell all my friends and family about Cottman. Outstanding work!
280kmilesHonda
GBFriendly, quick, honest, and transparent My Honda was a loss because of a blown transmission but when I took my car there they were completely transparent with costs associated with my car, if I wanted to replace the transmission, and they even let me store the car overnight until a tow trunk could come to take it to a junk yard. I highly recommend Cottmans to anybody. Very friendly and knowledgeable even though I asked a thousand questions, and I even corresponded with them over email/phone calls a few times and got prompt replies back (can’t say that for other shops I’ve gone to). If/when I have transmission issues in my next car I’m coming back!
Dustin
GBThey are my new autoshop! -Soldier From the efficient service, to the low prices, and especially the military discount; I'm coming here for anything I need with my F150. Toni was awesome, knowledgeable, and runs a shop that prides itself on not running up bills with unnecessary procedures. I'll be back in 3,000 miles for my next oil change! Dustin Hall US Army
A.K.
GBHonest I purchased a groupon for a transmission flush. When I arrived for my 10a appointment, I was informed that they were running behind. Luckily, I scheduled the service right before a trip out of town so we had a rental to ride around and pass the time. By 3p, I still hadn't heard anything so we headed back to the shop and were told that the service was not done because of a bigger transmission issue. I appreciated their honesty. The service was already paid for so they very well could've gone ahead without regard but they didn't. The wait time was ridiculous but I'd wait again for honest service!
Scott Cutting
GBService was outstanding Service was outstanding. Follow up has been good. Currently we are on the road, the engine has started the shifting/rev activity again. Right now because we are so far away from Columbia (Harrisonburg VA) we stopped at the local AAMCO who seems to have further identified another issue. Probably not foreseen by the Cottman group. The team in Columbia did their best to get us in a service center near by, however we were still an hour and a half away from the one Cottman reserved when the check engine light came on again.