Your customer service really sucks at… Your customer service really sucks at 1auto. Your website search engine for specific car parts cost me 50 dollars in shipping. Your search engine does not provide an option to purchase engine specific parts. Now that I know that the 3 mysterious lines represent an option to filter results according to engine size according to your customer care representative. Maybe you guys should follow autozone where in the first place to search for parts on a vehicle they give you the year make and model and engine size to choose from in the first place. I was told "I'm sorry to hear that" by your customer representatives with no options or anything to make the situation right.

Super Fast Shipping and Great Customer Service The website is easy to use when I want to find a part for my vehicles. I like how it shows what's an exact. The shipping has always been super fast. I've also had the opportunity to talk with customer service two times and always received great help. This last time they had to send out a replacement and it was an absolute breeze to get that done through customer service. They don't seem to put their phone number up on their website like they used to but it's 888-844-3393.

Parts ordered are always perfect Parts ordered are always perfect. Most recently my package was delivered to the wrong location by usps. Called 1A auto and they didn't hesitate to send a replacement but a few hours later my mailman brought it to my door. He had found it a few miles away at another location.

1a Auto is by far one of the best… 1a Auto is by far one of the best places that I've gotten my parts from. When parts don't work. I know it's not the people who sell them. It's more than likely just the people who manufactured them. But 1A Auto is always there for all my needs as well as all my return needs. Thank you

Quality, Reliable, Guaranteed Informative parts page , variety of quality parts , warranties , free shipping ,educational help videos , outstanding customer service personnel! What isn’t this company NOT doing well…. Not only do they sell quality parts that save you money from the over priced o.e.m. dealer parts. They teach how to install safely and easy . Without these help videos I’d be spending a fortune on mechanic shops in labor alone . 1A Auto stand 100% behind part warranties .