Backordered at BAK and lost by FedEx but finally received It took a couple of weeks for the cover to become available due to a back order at BAK. Once that was settled, the cover was shipped right away via FedEx. FedEx admitted they lost the cover half way to my destination somewhere in Ohio. I got in touch with tonneaucovered.com and they tracked it down and it was delivered that week!

Excellent buying experience I purchased Amp Research Power Steps. The good customer reviews brought me to this site. Now I know why they have great customer reviews!!I’ve never experienced the degree of excellent customer service that was provided by Peter. We traded emails that he answered promptly. I had a few questions that were not only answered promptly but they also provided additional assistance for installation of the power side steps I ordered. This was an awesome experience and I cant wait to order something else from them in the future!! I highly recommend them!!!

The sale and shipping were fast and the… The sale and shipping were fast and the JC was courteous. Now the down side, They use FEDEX. Please have them ship another method or you may not receive your cover. Mine went into a delivery exception and there is no telling when it might arrive. Buyer beware!!!

Best Place to Purchase a Tonneau Cover - Hands Down I had a great experience with TonneauCovered. I worked with Peter, who was patient and helpful, as well as quick to answer my million questions. He helped me navigate differences between similar covers I was considering, and ultimately helped me quickly place my order. The pricing cannot be beat. I paid $200 less all said and done than I would have anywhere else. When I got my cover, there was damage to the rail from shipping. Kathleen and the support staff helped me quickly file a claim and within 48 hours they were able to schedule a completely new cover to be sent to me. They also provided easy-to-follow instructions for how to handle the damaged cover. I would absolutely purchase from them again!

Fantastic Company, fantastic prices Was a little apprehensive because of the "call is for a price" way of doing business. But I texted them, they sent me a price for the tonneau cover I wanted and it was $300 cheaper than I had been quoted or found on other sites. It also had free shipping and no sales tax outside Arizona. So, long story short, I bought a Retrax bed cover from them. It arrived within a week bia FedEx and I installed it in about 35 minutes. Everything was great from the price, to the customer service, to the constant order updates and the cover arrived in perfect condition. Super happy.