Eric Hinds
GBAuthentic and Awesome Experience 2020 Toyota Tundra Platinum Crewmax with bedrail system. Customer Service was great but mostly the price was unbeatable. The item arrived via Fedex with zero damage and within 4 days of ordering. I ordered 2 covers from both of my trucks. I was worried for sure based upon other reviews and comments. Rest be assured my experience was real and great. Thank you JC again.
Buyer
GBBuyer beware You may get a low price but you will get ZERO support if your product comes in wrong or damaged. They immediately throw up their hands and send you to the manufacturer. I ordered a Retrax PowertTraxPRO. The cover came in bent and oversized. After speaking with their "customer service", he had me take dozens of photos only to say call retrax... Retrax asked 3 questions and sent the replacement. After expressing my concern to Peter at TonneausCovered, I was told to shop local. Won't be doing business with them again.
David Casto
GBWhat a great team to deal with at… What a great team to deal with at Tonneau Covered. Customer service spent time walking through my purchase to ensure that products integrated with each other and my vehicle. All communication was prompt and efficient. The team at Tonneau Covered worked to make the process as seamless as possible. Thanks for going the extra mile in these challenging times. Product aquisition and delivery logistics have been more difficult this past year and the team overcame the challenges.
EGinSA
GBIt's all about the service It's all about the service. Anyone can sell you something but when you need service that's where the real stars shine. Tonneaucovered.com has come through for me each time I've need product support after the sell. Katleen has been the "shining star", she responds promptly and follows through with what she says. Every customer service dept. needs a Katleen. Thanks for your support
Sandy Thompson
GBThe Happy Customer The service and the price was excellent. I saved approximately $190. Delivery took a little longer due to supply chain issues. The right tonneau cover is an investment. The (3) week delay, I can live with that. TonneauCovered.com responded in good time to my inquiries. That was much appreciated. Thank you,