Michael Leatherwood
GBIssues after installing cover Ordered a cover, received it, package very well. Installed and immediately noticed a gap and folds in rubber molding. Contacted customer service, sent pictures and after two emails, they said they would be sending me a replacement. At this point very satisfied with the way they are taking care of the issues. Defect occur, the way they are handled make the company, and thus far it is perfectly acceptable.
Eric Hinds
GBAuthentic and Awesome Experience 2020 Toyota Tundra Platinum Crewmax with bedrail system. Customer Service was great but mostly the price was unbeatable. The item arrived via Fedex with zero damage and within 4 days of ordering. I ordered 2 covers from both of my trucks. I was worried for sure based upon other reviews and comments. Rest be assured my experience was real and great. Thank you JC again.
Jack Burch
GBThe sale and shipping were fast and the… The sale and shipping were fast and the JC was courteous. Now the down side, They use FEDEX. Please have them ship another method or you may not receive your cover. Mine went into a delivery exception and there is no telling when it might arrive. Buyer beware!!!
EGinSA
GBIt's all about the service It's all about the service. Anyone can sell you something but when you need service that's where the real stars shine. Tonneaucovered.com has come through for me each time I've need product support after the sell. Katleen has been the "shining star", she responds promptly and follows through with what she says. Every customer service dept. needs a Katleen. Thanks for your support
Hench
GBFantastic Company, fantastic prices Was a little apprehensive because of the "call is for a price" way of doing business. But I texted them, they sent me a price for the tonneau cover I wanted and it was $300 cheaper than I had been quoted or found on other sites. It also had free shipping and no sales tax outside Arizona. So, long story short, I bought a Retrax bed cover from them. It arrived within a week bia FedEx and I installed it in about 35 minutes. Everything was great from the price, to the customer service, to the constant order updates and the cover arrived in perfect condition. Super happy.