Buyer
GBBuyer beware You may get a low price but you will get ZERO support if your product comes in wrong or damaged. They immediately throw up their hands and send you to the manufacturer. I ordered a Retrax PowertTraxPRO. The cover came in bent and oversized. After speaking with their "customer service", he had me take dozens of photos only to say call retrax... Retrax asked 3 questions and sent the replacement. After expressing my concern to Peter at TonneausCovered, I was told to shop local. Won't be doing business with them again.
Sandy Thompson
GBThe Happy Customer The service and the price was excellent. I saved approximately $190. Delivery took a little longer due to supply chain issues. The right tonneau cover is an investment. The (3) week delay, I can live with that. TonneauCovered.com responded in good time to my inquiries. That was much appreciated. Thank you,
Kara U.
GBBest Place to Purchase a Tonneau Cover - Hands Down I had a great experience with TonneauCovered. I worked with Peter, who was patient and helpful, as well as quick to answer my million questions. He helped me navigate differences between similar covers I was considering, and ultimately helped me quickly place my order. The pricing cannot be beat. I paid $200 less all said and done than I would have anywhere else. When I got my cover, there was damage to the rail from shipping. Kathleen and the support staff helped me quickly file a claim and within 48 hours they were able to schedule a completely new cover to be sent to me. They also provided easy-to-follow instructions for how to handle the damaged cover. I would absolutely purchase from them again!
Pete barney
GBExcellent buying experience I purchased Amp Research Power Steps. The good customer reviews brought me to this site. Now I know why they have great customer reviews!!I’ve never experienced the degree of excellent customer service that was provided by Peter. We traded emails that he answered promptly. I had a few questions that were not only answered promptly but they also provided additional assistance for installation of the power side steps I ordered. This was an awesome experience and I cant wait to order something else from them in the future!! I highly recommend them!!!
EGinSA
GBIt's all about the service It's all about the service. Anyone can sell you something but when you need service that's where the real stars shine. Tonneaucovered.com has come through for me each time I've need product support after the sell. Katleen has been the "shining star", she responds promptly and follows through with what she says. Every customer service dept. needs a Katleen. Thanks for your support