First Class Customer Service Great experience! Cottman's definitely has the customer service skill locked and loaded. Hope I don't need them again anytime soon but if I do, I would not hesitate. Thank you!

Best Service in town I personally had my transmission rebuilt by Cottman's of Durham. They not only came in under the quote, but my truck was ready a day early and has run like a dream ever since. The people are so friendly, they obviously see each other as family and when you walk through the door you too become part of that family. Since repairing my truck I have sent my Mom to have work done by them too. She is older and doesn't handle the pressures of car repairs and cost well. She has been treated so kindly both times she has gone in to have repair work done. They have been patient with her and thoroughly explained what was wrong and what needed to be done to fix the problems in a quick and cost efficient manner. They have impressed me beyond words. Like most people, my Mom is the world to me and to know that they have taken such good care of her and helped ease her worries along the way touches my heart. I would recommend them to ALL of Durham, they go above and beyond and if I could give them 10 stars I would, just know the 5 I gave was as high as I could go but they deserve so much more recognition!!!!!!

Totally a nightmare an I went to … Totally a nightmare an I went to cottman WS THIS COMPANY IS FULL OF SCAM ARTIST

Who says there's no honesty and integrity anymore?!? The manager, Jody, at Cottman Transmission of Durham, was very professional and kind! He explained the issues with my transmission, and even took me into the shop to visualize the problems. He recommended rebuilding the transmission, and not to go ahead with the transmission oil and filter change. He did not charge me anything, even though, they had to add a quart and a half of transmission fluid before they could take it for a test drive. I commend them all for their honesty and helpfulness during my first visit to their shop! Thank you and I will definitely be back when I have the funds available for the transmission rebuild! God bless!

Jodi is always friendly and very … Jodi is always friendly and very helpful. He takes the time to explain the issue and process to resolve. He will pull out a book if necessary so you have complete understanding. That isn't just customer service... That's genuinely caring.