MIKE McCOLLOUGH
GBI went with Cottman because of the … I went with Cottman because of the experience my father in law had with them. They came and picked up my vehicle checked it out and called me with their findings the next day. Sent me the quote via email for my approval and had my van ready the following day. Yes I would recommend Cottman to any and all my family and friends.
Fergus King
GBGreat experience Great experience! Cottman's definitely has the customer service skill locked and loaded. Hope I don't need them again anytime soon but if I do, I would not hesitate. Thanks all
ROBERT MCKINNEY
GBPut a transmission in August 2017 and… Put a transmission in August 2017 and have gone back 4 times due to transmission leaking and not performing sufficiently. This last time the GM was at the store and I told him what was going on. He told me the core was not working correctly and we started at the beginning. The GM said that he would start my warranty over for another year. I really appreciated that from him. His name is Jody and he was in the Durham store. Thanks a lot Jody for your help and patience.
jacob lewis
GBHONESTY, SUBJECT MATTER EXPERT My name is Jacob and although I didn't actually have any work done to my truck I did have a very honest conversation with Jody about my 8 speed transmission for my 2016 ram 1500.Jody was very well informed about my transmission and explained a lot to me about it.He was extremely honest about my situation and in the end recommended me to NOT get any work done at all!! In my opinion that is the definition of honesty. I would have never known the difference unless he told me. Simply because of that I highly recommend this shop to anyone.
JOHN THORTON
GBCar was "checked out" and the only … Car was "checked out" and the only information I was given was they would charge Just short of $500 to take tranny out/in. No info on possible problem or cost. I spent 30 minutes on internet and found all the info on problem with car and solutions to fix it. Plus a sizeable amount of change was taken out of the arm rest console. Overall not happy at all