ROBERT MCKINNEY
GBPut a transmission in August 2017 and… Put a transmission in August 2017 and have gone back 4 times due to transmission leaking and not performing sufficiently. This last time the GM was at the store and I told him what was going on. He told me the core was not working correctly and we started at the beginning. The GM said that he would start my warranty over for another year. I really appreciated that from him. His name is Jody and he was in the Durham store. Thanks a lot Jody for your help and patience.
RODNEY MOORE
GBJody of cottmans is a real down to … Jody of cottmans is a real down to earth professional. He's loyal to his customers and his team follows his lead. He's a great all around guy and Cottmans should be honored to have him on your team!! Thanks Jody!!
Fergus King
GBGreat experience Great experience! Cottman's definitely has the customer service skill locked and loaded. Hope I don't need them again anytime soon but if I do, I would not hesitate. Thanks all
Ursula Council
GBI have found a great place in Cottman's … I have found a great place in Cottman's of Durham. The man that runs the place, Jody, is a wonderful and trustworthy person to have to take care of you and your car. He patiently explains every question that I have and he always comes through with what he says and tells me. I never leave there feeling uncomfortable. He makes sure that I get the best of care, and there are not too many places that I can boast of that. I can also boast that he goes the extra mile with taking care of me after hours. If you've never tried Cottman's for your specific car care needs, I highly recommend that you do. I know that Jody is a godsend to me. Ursula
Buff Coach
GBProfessional and prompt service. I found the employees to be very professional. I took my car in on a Wed morning to have the transmission rebuilt and picked it up early Friday afternoon.