Excellent customer service Excellent customer service. Great follow up. Pleasant helpful phone staff. Rapid delivery and product as described. I do wish the install instructions were more thorough but we figured it out. Thanks again

I ordered a difficult to find hitch for… I ordered a difficult to find hitch for my old Jaguar. The folks at hitchsource did an amazing job of getting the hitch to me with all the parts I needed. I was very impressed with their 'after the sale' attention and focus to get this right, on such a small one hitch purchase. All parts and pieces were there with excellent, easy to follow instructions. When a company has representatives that care that much, it deserves attention and accolades. The install was as described, it looks beautiful, well hidden and very functional. Grateful to have found this awesome company. And my sweet ol' Jag can now haul bicycles on a rack and even tow should I ever need to.

Toby was a great help finding the parts… Toby was a great help finding the parts that I needed and the prices were excellent. He explained that one of the parts was backorder but I ordered it anyway. I found the part available elsewhere, and since my trip is quickly approaching, I canceled the order. My refund was issued the next morning. Great company , prices and employees!

Remco/Drive line disconnect for my 2001 Tacoma Dbl Cab 4X4 I had a really hard time finding a Remco/Superior drive line disconnect kit. I called all over the country. Hitchsource in Oregon was able to get one shipped to me. Thank You -Toby- for putting this together. He was able to contact the manufacturer and have one made for my 2001 Tacoma 4X4 Dbl Cab.

Charging my credit card before the… Charging my credit card before the hitch was available from the distributor was a bonehead move which wasted a lot of everyone's time. Especially as the email response to the back order notification canceling the order was ignored. Adding each email address to the direct mail list is a poorly informed plan which just generates poor will. There are better ways to run an ecommmerce business.