Ordered a hitch that was said to be… Ordered a hitch that was said to be delivered in approximately 1 week, I called after 2 weeks and was told that the hitch had not even shipped and in fact wasn't even in stock and they weren't sure when they would be able to ship. I understand there are sometimes some inventory issues, but the fact that 2 weeks had gone by amd noone even tried to reach out to let me know was very frustrating. I cancelled my order.

Toby was a great help finding the parts… Toby was a great help finding the parts that I needed and the prices were excellent. He explained that one of the parts was backorder but I ordered it anyway. I found the part available elsewhere, and since my trip is quickly approaching, I canceled the order. My refund was issued the next morning. Great company , prices and employees!

I can’t believe how quickly I received… I can’t believe how quickly I received it. Everything needed for the baseplate install and electrical wiring was packed in a separate box, baseplate and tow bar each in another box, now all I need is the RV back from service! Great job!!

Have been buying from Hitch Source for… Have been buying from Hitch Source for over 6 years, always great service. My parts always arrive very fast in FL within two days. Due to price, i purchased my SMI Stay N Play Duo braking system from a nationwide retailer (due to price) what a mistake. They took my $1000+ within minutes and did not ship my in stock item for 20 days. Never again.Other Blue Ox components required to complete the installation were purchased from Hitch Source.

Poor business practices I ordered a Roadmaster Hitch Mounted Spare tire Carrier in October. Now I received that it was not in stock after all and delivery was to be expected sometime in February 2022. Now it's not HitchSourse fault that Roadmaster didn't have it in stock. But first I was let to believe it was in stock. Then the full amount was charged to my credit card.