My employer uses ADP My employer uses ADP. I cannot access my W2 using my computer because I cannot get a simple Passcode texted to me on my Smartphone. I can use the ADP app on my smartphone to get a Passcode telephoned to me. But that is of no use because I cannot printout my W2 nor figure out how I am going to attach it to my electronic tax return. Bottom line, I cannot access ADP on my computer. If I were not so close to retiring I would quit my current employer because of ADP.

DO NOT GO WITH ADP! There are so many things wrong with this program I don't know where to start. The coding changes without warning or reason and pays constantly come out wrong, we are charged outrageous (over $400 for a two week period) service fees when we call to have them fix problems they cause, pay rates change, numbers I impute are changed. I would rather do the payroll by hand and not have ADP touch it they are a costly way to mess up your payroll.

Overwhelming, Infuriating, Creepy I made the mistake of reaching out to ADP when I was looking for a new payroll processor. After our initial meeting, they called me incessantly for weeks - numerous times per day. They also flooded my email inbox with messages; never giving me time to evaluate their offerings before inundating me via every communication method possible. After they were told that we were no longer interested in their services, they sent a salesperson TO MY OFFICE UNANNOUNCED! Not once ... but TWICE! Note to all the sales and marketing types out there: ADP can provide a master class in how to NOT get a customer. I guess unless that customer is Creepy Stalkers of America.

For more than a month now For more than a month now, I've been diligently attempting to procure T4s for several employees within our company. However, my efforts have been met with so much frustration. Half of my phone calls get disconnected with no follow-up, while the other half lead me in circles. Despite adhering to their preferred method of communication by emailing, I've received no response whatsoever. This prolonged delay is not only highly inconvenient but also potentially illegal, given that we're well beyond the t4 deadline

Pathetic Help file says 'use the chat button' There is no chat button Click on 'Product Feedback' Button is broken. Phone to ask for help. Auto response: 'Ask your employer for help. Goodbye'. Beyond pathetic