Have had to use this piece of crap… Have had to use this piece of crap software for the last year. Sometimes it recognizes your face; sometimes you have to login, and sometimes (often) it won’t allow access at all.

Horrible Horrible! Horrible! Horrible! How they haven’t been sued or gone out of business is beyond me! My experience with them is nothing but negative. I’ll try and summarize my experience quickly. Hired ADP for payroll services in 2021. They didn’t get my employees Statory Employee classification correct, although that’s what I selected initially on their program. That created a tremendous headache. Set up an IRA in 2024 which lead to us figuring out that the said employees SSN was incorrect. Why would it be incorrect you may ask…..well when they corrected the Statory Employee status, they transcribed his SSN wrong!!! Pay out the first IRA match for my employees which is suppose to be up to 3%. It’s set correctly in the app and profile but it matched the employees 6%! It’s continual issues with them!!

ADP employees are not aligned on… ADP employees are not aligned on processes, and they are never on time with meeting deadlines for requests of all sorts. I cannot wait until our company switches to Paycor! I will be so relieved when that day comes as I will no longer have to deal with ADP. 0/10 Would not reccomend!

Incompetent at best, more likely evil This company is terrible, do not trust them with your retirement money. My experience with them has been awful, I won't get into it because it's a long and painful story - but their customer service was the worst I've ever had.

adp is absolutely horrible they have no… adp is absolutely horrible they have no pride in what they do, there website is horrible! they deserve nothing less then too go out of buisness