adp is absolutely horrible they have no… adp is absolutely horrible they have no pride in what they do, there website is horrible! they deserve nothing less then too go out of buisness

DO NOT GO WITH ADP! There are so many things wrong with this program I don't know where to start. The coding changes without warning or reason and pays constantly come out wrong, we are charged outrageous (over $400 for a two week period) service fees when we call to have them fix problems they cause, pay rates change, numbers I impute are changed. I would rather do the payroll by hand and not have ADP touch it they are a costly way to mess up your payroll.

my employer uses ADP and i cant decide… my employer uses ADP and i cant decide who is at fault most. the app on the phone just doesnt work , cant see any payslips. the chat bot is a waste of time. i cant see any benefit of this system - ps UK based !!

Horrible Horrible! Horrible! Horrible! How they haven’t been sued or gone out of business is beyond me! My experience with them is nothing but negative. I’ll try and summarize my experience quickly. Hired ADP for payroll services in 2021. They didn’t get my employees Statory Employee classification correct, although that’s what I selected initially on their program. That created a tremendous headache. Set up an IRA in 2024 which lead to us figuring out that the said employees SSN was incorrect. Why would it be incorrect you may ask…..well when they corrected the Statory Employee status, they transcribed his SSN wrong!!! Pay out the first IRA match for my employees which is suppose to be up to 3%. It’s set correctly in the app and profile but it matched the employees 6%! It’s continual issues with them!!

Amazing ADP service. Thru the years and in many companies I have used ADP. It always been fine/reliable, but on my last interaction they were better than any service I ever used. It was like if they were waiting for my call with the nicest agent, Mhel case #38966164, babysitting me on the phone until my issue was resolved. I wish every interaction with a help desk could be as nice as she was.