Shawn was great to work with Shawn was great to work with. He was talking to me but more so answering my husband's questions. He had every answer right away. And he didn't act as if any question was silly. He was prompt with return calls, even when my phone kept putting them to spam. He is a good guy!

Shaun was excellent at handling my… Shaun was excellent at handling my concerns. He was very professional and knowledgeable. He was able to answer my questions immediately and rectify some confusion I had regarding my policy. I thoroughly, enjoyed his mannerism and appreciate his adept abilities with his position.

SCAM SCAM! I purchased a plan on 5/18/20 and canceled it on 11/24/20 as of 6/8/21 and at least 7 attempts they will not refund me what they owe. Every time I call they tell me they are issuing the refund and it never comes. Unfortunately I did not do my homework well enough before this purchase, if you look on Yelp or any other reputable site they only have 1 star/ very bad reviews. I hope this review will help someone not get scammed!

Shaun is simply amazing!! Shaun is simply amazing!!! He answered all my questions about the policy with no hesitation. He is very patient and informative. I would definitely recommend iDeal auto protection and Shaun Michaels to help with your auto process needs. I will definitely be referring my family and friends. P.S. Thank You Shaun & iDeal. Now that my Mersades Benz S550 is procted, I have peace of mind. Thank you, Monica R. Atlanta, GA

I would like to thank you for your… I would like to thank you for your honesty, integrity, and patience through the entire process. Shaun Michaels, the representative I dealt with, never dropped the ball once. No matter how trivial or repetitive the questions may have been, he took the time to make sure I understood the answers. By the time I got done talking with him, I felt like I was sitting down with a family member and was a lot better informed than when we started. As far as value, I shopped around quite a bit and the elite plus program I went with is a competitive and good price, hopefully when I need service they can hold up as good as the rest of the process has gone. Thank you