Cynthia
GBI would like to thank you for your… I would like to thank you for your honesty, integrity, and patience through the entire process. Shaun Michaels, the representative I dealt with, never dropped the ball once. No matter how trivial or repetitive the questions may have been, he took the time to make sure I understood the answers. By the time I got done talking with him, I felt like I was sitting down with a family member and was a lot better informed than when we started. As far as value, I shopped around quite a bit and the elite plus program I went with is a competitive and good price, hopefully when I need service they can hold up as good as the rest of the process has gone. Thank you
Monica Roberts
GBShaun is simply amazing!! Shaun is simply amazing!!! He answered all my questions about the policy with no hesitation. He is very patient and informative. I would definitely recommend iDeal auto protection and Shaun Michaels to help with your auto process needs. I will definitely be referring my family and friends. P.S. Thank You Shaun & iDeal. Now that my Mersades Benz S550 is procted, I have peace of mind. Thank you, Monica R. Atlanta, GA
Monica
GBkudos to Shawn Michaels kudos to Shawn Michaels ; Since having Ideal insurance Shaun is the first personable rep I’ve spoken with he was patient, kind and answered all of my questions made me feel very comfortable. Shaun, is a great asset to your team. I hope you will acknowledge him monetarily😁
Richard Cerenzio
GBGreat First Experience I joined IDeal in January as a customer to cover my 2002 Porsche. Both Brittany and Shaun were extremely helpful in getting me onboard, explaining all their time patiently. My first opportunity to use their service came up last week. The shop completed the work and IDeal covered everything they stated in their contract and paid the shop for their services. Shaun was again extremely helpful during the repair process, answering my questions to ensure reimbursement requests were handled properly. Great first experience. Thank you IDeal.
Devon Harris
GBBUYER BEWARE Not sure where all these good reviews are coming from but this company is a complete scam. Look at BBB instead they are much more accurate. This “company” scammed me into purchasing their extended warranty, and when push came to shove and it was time for me to file a claim- they basically told me they wouldn’t cover the repairs due to their inspector stating the damages were “pre existing”. Even when I have a car fax mentioning nothing wrong with the it. How the heck do you know if something is pre existing or not? If that’s the case can you also tell when the damage occurred? There’s a bunch of fine print these guys purposely avoid explaining to you upon purchasing. Furthermore, when I attempt to get refund they send over an NDA basically stipulating that you can not talk about the company after cancellation and can’t request a refund. BUYER BEWARE!