Can we get zero stars Can we get zero stars? I place an order for a customer's vehicle over a week ago. Today I go to track ther order only to se that 1 they have canceled my order and 2 they still have my money. I called customer service to see I I could get some clarity and was told that the made a mistake on how much I was charged for shipping so they canceled my order all together. They didn't even take the time to call me to see if I would be willing to pay the difference do I could still get my parts on time. Never again these people have horrible customer care.

Terrible company… I'm still waiting on carid to send me the shipping labels they ship the wheels in 3 days but I still have the Wheels since April 8th 2024 to ship back to them for a refund. They sent the wrong Wheels, I was trying to stop it before they sent the wheels but they ignored me. Please don't do business with this company. They are terrible. I will write a review everyday until they go out of business. One person can't make a difference but it takes one time for you to experience what I'm going through. Terrible company

This is our second purchase from… This is our second purchase from CarID/Spyder lighting. Both shipments were prompt and damage free although the packing could have been more thorough. There was a considerable amount of space left in the box that should've had void fill. Again, no damage, but you left most of the final condition up to UPS. I would be glad to discuss further based on my 20 years of experience in shipping and fulfillment, if you are interested.

Hardware does not come with the mounts The mount itself was very good quality but was missed informed about the bolts i was told that they came with the mount but they didn't

Rewritten shipping fee charge on a part that never shipped Ordered a headlight for my car. Next day I found out it wouldn't work so I canceled order. Asked for a refund and today they show the refund is started but they're charging me a return shipping fee. On a part they never had to ship. The restocking fee I get bit a retun shipping fee charge is ridiculous