Kudos to CARiD Joseph was my CARiD representative who assisted me with my purchase. He was knowledgeable, polite and professional; he quickly gained my respect as our phone conversation regarding my wheels progressed. I could tell he was experienced, genuinely cared about helping me... in short, he took my purchase seriously. I also want to give kudos to CARiD's website; it was user friendly. This company seems to care on every level.

Money Grabbing Scammers Since CarId in essence just stole every penny from me they could, I have no choice but to make sure nobody else falls into their trap. They have a very convenient return policy which essentially means regardless of whether they send you what you asked for, or even the correct part at all, your odds of ever getting your money back are slim to none. They guaranteed me several parts based off of the VIN for my car. Naturally I felt safe in completing my order since the VIN is a pretty safe way of providing your cars details. The parts arrived (in a damaged box) however the parts appeared correct by all means, so I proceeded with the installation. Only to find that the parts they had sent me were either for the wrong vehicle year, or were of such terrible quality that they were never going to fit to begin with. Upon contacting the company they did nothing but direct me to their return policy stating that anything that has been opened and even attempted to be installed is non-returnable, refundable, or warrants any customer service of any kind.

Hardware does not come with the mounts The mount itself was very good quality but was missed informed about the bolts i was told that they came with the mount but they didn't

Excellent Customer Service I had spent several days shopping for a few items that were difficult to find in budget. While asking Ed (in online customer service) at Carid about their first responder discounts, I was informed that the brand I was interested in did not participate in that or similar programs. However, Ed offered another discount that the manufacturer did allow and met my request for the purchase. I will continue to buy from Carid for customer service like this. Thank you, Ed and Carid! I’ll definitely be back. :) Ryan

terrible company to do business with. terrible company to do business with.. ordered tail lights specific for my truck, turns out the wiring harness doesnt match and attempted to send back... trying to charge me a restocking fee as well as shipping charges...