Customer support on two occasions told… Customer support on two occasions told me brake pads are compatible with my car. My car has Carbon Ceramic rotors on the front and each rotor costs $4,500.00. After verifying with Brembo the pad part number I received I was told by Brembo these pads are not compatible with these rotors. CARiD customer support wouldn't let me RMA them even when it was their error to begin with... If Brembo tells me to not use these pads I can't take a risk at destroying my front rotors. I don't know why customer support doesn't seem t understand. I even sent them the email correspondence I had with Brembo Brakes...

Horrible horrible horrible customer… Horrible horrible horrible customer service!! I was promised my item would be here by a certain date which was delayed by over a week. Which I needed it here cause I was selling the car!!! So then I try to return and they tell me i can send it back but I won’t receive my refund cause of the shipping cost which I then offered to pay the shipping cost, then they proceeded to tell no, you still wouldn’t get a refund . So the best you could do is try sell it to someone else!!! Absolutely do not use this company they are a total joke, and not to mention it wasn’t even the correct item to being with!!! This company should be shut the heck down!!!!!

Never had a problem Never had a problem receiving order, return/cancel and item, or reaching out to customer service in a timely manner. Definitely my go to store if the have the item I need on their site.

Money Grabbing Scammers Since CarId in essence just stole every penny from me they could, I have no choice but to make sure nobody else falls into their trap. They have a very convenient return policy which essentially means regardless of whether they send you what you asked for, or even the correct part at all, your odds of ever getting your money back are slim to none. They guaranteed me several parts based off of the VIN for my car. Naturally I felt safe in completing my order since the VIN is a pretty safe way of providing your cars details. The parts arrived (in a damaged box) however the parts appeared correct by all means, so I proceeded with the installation. Only to find that the parts they had sent me were either for the wrong vehicle year, or were of such terrible quality that they were never going to fit to begin with. Upon contacting the company they did nothing but direct me to their return policy stating that anything that has been opened and even attempted to be installed is non-returnable, refundable, or warrants any customer service of any kind.

Wind deflectors Absolutely of product was good, shipping was fast and on time, product was much better that what had previously ordered from Chevrolet