Spyder® PRO-JH-SI08-LBDRL-BK - Black Switchback LED DRL I recently bought and installed new Spyder headlights. However, after installation, I noticed that the Daytime Running Lights were not the C-lights as described in the product description. According to the description, the C-lights should be on during normal driving (DRL Bar) and the switchback function would activate during the blinker phase. Unfortunately, the C-lights do not turn on during the DRL phase, only during the low beam and parking light function phase. I must say that the headlights were packaged very well and delivered on time. When I contacted customer service, they replied quickly, but the representative was a bit short in answering my query. However, the response was informative as they stated that Spyder creates the information blurbs on the headlight ad, not CARID. Hence, if there is any misleading information, it is a SPYDER issue, not CARID. After giving it some thought, I decided to keep the headlights as I like the switchback blinker function, the look of the lights, as well as the overall quality.

Excellent Customer Service I had spent several days shopping for a few items that were difficult to find in budget. While asking Ed (in online customer service) at Carid about their first responder discounts, I was informed that the brand I was interested in did not participate in that or similar programs. However, Ed offered another discount that the manufacturer did allow and met my request for the purchase. I will continue to buy from Carid for customer service like this. Thank you, Ed and Carid! I’ll definitely be back. :) Ryan

Wind deflectors Absolutely of product was good, shipping was fast and on time, product was much better that what had previously ordered from Chevrolet

Can we get zero stars Can we get zero stars? I place an order for a customer's vehicle over a week ago. Today I go to track ther order only to se that 1 they have canceled my order and 2 they still have my money. I called customer service to see I I could get some clarity and was told that the made a mistake on how much I was charged for shipping so they canceled my order all together. They didn't even take the time to call me to see if I would be willing to pay the difference do I could still get my parts on time. Never again these people have horrible customer care.

terrible company to do business with. terrible company to do business with.. ordered tail lights specific for my truck, turns out the wiring harness doesnt match and attempted to send back... trying to charge me a restocking fee as well as shipping charges...