Joseph was extremely helpful in our… Joseph was extremely helpful in our recent purchase of our replacement RV sofa. Together we worked with timely back & forth phone conversations to get the sofa we simply love. Joseph would not let us purchase an inferior product AND he was very insistent that we got the product we needed Would recommend him to all our “ RV” friends

Frustrating and disappointing experience I have been waiting 3.5 months for my complete order. It has shipped and I have only received 3 of 4 boxes as box 4 has been lost. The shipping is a Fed EX issue but calls to Shop4Seats customer service to file a claim with FedEx were met with long waits and transfers to sales who could/would not help. The only reason I'm giving one star instead of zero is that when I finally reached customer service rep Angela Allen she was helpful and listened to my concerns. Hopefully a replacement part will be sent in an expedited manner.

Cheap construction, not DOT certified, horrible customer service. We ordered a sprinter van couch, the Princess, last December and it came in March. The quality was marginal, very thin padding and not very comfortable. The seatbelts came with it but had to be attached separately to the van itself. The seat is flimsy and obviously could not support 3 or even 2 people in a crash. So the problem is the seat is not DOT certified, as it says on the website, and multiple calls to the shop4seats went unanswered. We cannot use the seat as it would not pass DOT inspection. I would use another company for RV seats

Don't order unless you have 3 months to wait Purchased 2 captain chairs for our class A RV that i thought were leather. They are not. Would have been nice to actually know that without searching their site for a definition of leather. Waited 3 months for delivery. Went to install the seats the passenger seat fit with some adjustments to the bolts but the drivers seat needs a special mount because we purchased a 6 way adjustable motor. Called to get special base and was told 8 weeks for delivery. Thats insane. Why didn't someone call from the shop after the order was placed to check on the base. Had i known it needed a special base i would have ordered it then. 8 weeks is estimate for delivery. I guess everything they make comes from china.

Bought Leather, Received Vinyl They sold us leather furniture and cushions (i.e. their "Ultimate Leather"). It turned out to be vinyl which looks like leather. Their stuff is a COMPLETE RIP-OFF !!