Another one with no product ever shipped Another one. Ordered in February, supposed to ship in March. Nope. pushed back 4x and they just pushed it back another month... yet NOTHING on the website about delays and the rep said they are taking new orders everyday. Why?? You know you have an issue but say you care about the customers yet continue to take orders? Terrible.

Safety is my concern Customer service is terrible. Believe it!!! Safety is my concern. I ordered 2 captains chairs. The cog opposite the handle that is used to move the seat forward and back DOES NOT ENGAGE. Therefore only one side is holding the seat from moving forward or rearward in an emergency situation. I'm sure I'm not the only one that received these unsafe seats check yours. A supervisor was supposed to call me but I haven't received a call. I think I'll contact the D.O.T. to see if they can start recall proceedings.

Amazing Service on 97 F350 Clara, helped me from the beginning, answer some preliminary questions even before I was ready to order. Quickly talked me through some of the processing, materials, sent me swatches or samples promptly. Fast forward a week, spoke to Clara again who helped me process my order for my new Truck Seats in Ultimate Leather. She was courteous, helpful, knowledgeable and overall a joy to work with. Thank you!

Frustrating and disappointing experience I have been waiting 3.5 months for my complete order. It has shipped and I have only received 3 of 4 boxes as box 4 has been lost. The shipping is a Fed EX issue but calls to Shop4Seats customer service to file a claim with FedEx were met with long waits and transfers to sales who could/would not help. The only reason I'm giving one star instead of zero is that when I finally reached customer service rep Angela Allen she was helpful and listened to my concerns. Hopefully a replacement part will be sent in an expedited manner.

Very frustrated in Ohio We ordered a seat in November 2022, for a square body Chevy/GMC. We were informed about a 3 month lead time and received the seat in estimated time,👍🏻. however, after having 2 guys spend a couple hours moving brackets back and forth, we concluded the sub frame/ brackets would not fit the truck mounting system, so, we have been working to get this resolved for almost 2 weeks now and seem to be getting nothing but the run around from Shop4seats!!! Very frustrating trying to get them to even listen! I requested to speak with a manager or salesperson, but, they seem to be hiding behind the phone staff!!! Our first order and already very frustrated in Ohio! Jim S Square Body Guys