order # 100007971 auto lift 15000 lb I order this lift on oct 10 2016, L can,t tell you how many times I have called and if they did answer gave onley we have no up dates , with on fact, it,s over 90 days now and they still say sorry no up date today , I have lost so much work , with no help , and money, lets talk about that,, ask for two payments of about 350.00 dollars up front, and 12 mo. for the rest I payed up front plus two payments and there is no lift! get lift before you start paying for it,,oh also emailing manager with no answer, do not buy anything from them, I will never use this company , did get one call last week give a call and we will fix this ,, I did , got a voice mail , no returns

Terrible I finalized my order on 8/23/16 it is now 11/15/16 and I still don't have my equipment. Three payments made and soon to be a fourth payment and still haven't seen what I am paying for. I NEVER receive a call back when they say they will call. I NEVER receive updates on my order. The only time I get any info is when I call and demand to speak to the supervisor since customer service only gives me the answer of "it should ship out either this week or next week". I am HIGHLY disappointed with my experience with this company and will not recommend them to anyone. If I am lucky I may see my equipment before Christmas.

Not a good experience I was told that I would be receiving equipment between 7-10 days as I write this it has been 26 days and have yet to receive it I tryied to contact 1-800 number and no one answered and got a. Call back next day saying that it will be delivered but just understand that Your company makes customers sign for blank contract stating that equipment has been received and when I did not receive equipment in promised time I was very concerned because contract had already been signed

Easy, Fast, and Friendly. My only issue with the company is some of their policies regarding Co-Signers. I was confused a few times about why my Co-Signers name was in the #1 position and mine was in the #2 position, my co-signer didn't really like that idea since we clearly comunicated with them that the tools belong to me, so this created some confusion and a few days of delayed e-mails. Still waiting to receive my tool order, and then I will be able to review products. Other than this I was very satisfied with Product options, Prices, and Features. -Erik M. Mosley CCC Student Automotive Technician

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE